A Scandinavian public transportation provider achieves best practice investment program with emagine's PMO Solution
emagine helped a Danish public transportation provider establish a PMO for a larger investment program. This involved, among other things, the preparation of steering tools, the establishment of program structure and securing of benefits realization.
The challenge
The company had been granted 2 billion DKK for an investment program meant to ensure increased capacity in the trains and reduce the maintenance costs of the existing train fleet.
However, the program was anchored in the company's operations department, whose experience with program establishment was inadequate, and they risked wasting too many resources in terms of the department's responsibilities and operation tasks.
They needed counselling in building a PMO and maintaining progress during the program's establishment.
The solution
The approach to the establishment of the PMO took the best practice method Managing Successful Programs (MSP) as its starting point. Here, emagine specifically advised the company on a recommended decision hierarchy and the fundamental program structure and plan.
The plan also included creating a project understanding and mutual commitment amongst the program participants - from project employees to steering committee and directorate.
In order to ensure compliance with the government program model and the government IT project model, different management tools and templates such as a management summary, benefits descriptions and a program basis were also developed.
To supplement this, emagine checked the program and the projects' documentation to ensure uniform application and improve compliance.
Finally, emagine established a benefits realization setup based on the framework Managing Benefits. This involved an ongoing dialogue with the project managers about describing the benefits realization properly, as well as the benefits assessment and action plans with designated benefit owners.
Results
40% - Increased capacity is expected to be realized
5 - Workstreams created a direction for the program's progress
9 Months - From project start to project completion
emagine specifically advised the company on a recommended decision hierarchy and the fundamental program structure and plan.
