The problem
People can't get to what the company already knows – answers are buried across documents, drives, wikis, and systems nobody can search. Work stalls and the same questions land on the same few experts.
And in the meantime, people reach for AI anyway – roughly half your team already uses it at work, mostly by pasting real company data into tools you can't see or govern. Glassbox closes both gaps at once.
Under the hood
Glassbox runs on Ignition – our enterprise AI foundation that handles the hard parts: retrieval, governance, access control, and model orchestration. So you get a production-grade assistant from day one, not a prototype to harden later.
Glassbox is the enterprise AI assistant that runs on your own data – so your teams get clear, grounded answers from what your business already knows, without that data ever leaving the building.

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What it does for your people
Glassbox turns your organisation's knowledge into something anyone can ask – in plain language, at scale, with answers grounded in your own data. Everyone gets a knowledgeable colleague who has read everything the company knows – and only ever shares what each person is allowed to see.
Surface the one clause, policy, or precedent buried in thousands of documents, in seconds.
New joiners and people moving teams can ask the business directly instead of chasing the one person who knows.
Meet Glassbox
Glassbox is a branded, conversational enterprise AI assistant that answers from your organisation's own knowledge – documents, knowledge bases, and structured data – through plain language. Your people get a fast, familiar chat experience. Everything underneath is governed, access-controlled, and run on your own infrastructure.
Per-domain knowledge bases, so the assistant reasons over your business, not the open internet.
How Glassbox compares
Generic assistants send your data to someone else's cloud, answer from a generic model, and apply no per-domain isolation or retrieval-level permissions. Glassbox keeps data on your infrastructure, isolates knowledge by domain, enforces access at retrieval, and logs everything.
| Capability | Generic AssistantChatGPT / Copilot / Glean | Glassbox |
|---|---|---|
| Data stays on your infrastructure | Usually no | Always |
| Per-domain knowledge isolation | No | Yes |
| Access control at the retrieval layer | No | Yes (directory-synced) |
Let everyone self-serve the answers that used to need an expert, so specialists focus on the hard problems.
Pull together what's known across teams and systems, not just what one person happens to remember.
Role-based access at the retrieval layer, synced to your directory, so people only ever see what they're allowed to.
Every question and answer logged, with PII handling built in.
Runs in your environment or private cloud; your data never leaves.

| Complete audit trail | Basic / none | Complete |
| Model choice | Locked to vendor | 100+ models, no lock-in |