Category: Client cases
emagine delivered three complete teams for projects in the Norwegian public sector with some of the country's leading consulting firms and independent consultants. As a result, the client agencies saved valuable time in finding competent consultants for their projects.
The three cases are examples of an extended team extension service, where emagine's staff does the screening and the clients fully control the team operations and responsibilities.
The screening and onboarding of new team members are still running for one of the agencies (project) as part of emagine's team extension service, where emagine helps clients as a trusted partner.
Assembling teams with various areas of expertise can be complicated, even for clients with robust procurement procedures.
Finding competent and available resources among independent specialists and qualified subcontractors is time-consuming. This is often followed by lengthy selection processes from a large number of resumes, followed by interviews and evaluations, concluding with price discussions and contract negotiations.
An additional factor in the public sector is the requirement for competitive tendering. If an agency is to hire specialist expertise, the requirement is that it must be done through a competition for a fair process for all candidates and suppliers.
If the agency has an existing framework agreement, it can also be scaled up to deliver teams, and emagine's task is then to find and deliver the best specialists in the entire market objectively.
Marika Andersen, Head of Public at emagine Norway
Marika Andresen, Head of Public at emagine Norway, explains the process.
"emagine finds and selects suitable specialist expertise quickly because we have many years of experience and an overview of competence and niche environments in Norway. We cultivate our networks with independent specialists and consulting firms, so we know where to look, and the price discussion is based on market insights," says Andresen, who delivered one of the teams.
The process is adapted to each individual customer.
"The client chooses how many candidates they want per role, and we help simplify the selection based on individuals' skills. This way, the client can use their time to interview and find the right candidates for the assignment and project, which they know best," says Marika Andresen.
The process is managed in emagine's specialized system, and the client can follow the work online. Typically, it takes up to 5 days for emagine to present candidates (per project) for the client, depending on team size and role complexity.
Adrian Tjernsli is a Key Account Manager at emagine who works closely with several major public entities when they need specialist expertise.
"In one delivery, we used up to 10 days, as it involved 11 consultants and many different roles," elaborates Tjernsli.
The client knows well what expertise they want, but they don't always know where the best skills are located. The element of a tight schedule additionally complicates matters.Adrian Tjernsli, Key Account Manager at emagine
When emagine receives a request, they go out to the entire market and talk to relevant professional networks, with whom they have a good relationship.
"Helping the customer with a smooth process requires a clear structure and good preparation on all sides," says Adrian Tjernsli, who was responsible for one of the projects.
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